Better Dog Training

5.0 Stars,10 Reviews
1727 Sardis Rd N, Charlotte, NC 28270

Service area: Serves Charlotte, NC and surrounding areas; offers virtual training nationwide.

Service Overview

Types of Dog Training

  • Family Dog
  • Service Dog
  • Therapy Dog
  • Working Dog
  • Behavior Modification

Specialty Focus Areas

  • Leash Pulling
  • Reactivity / Aggression
  • Jumping on People
  • Barking Excessively
  • Separation Anxiety
  • Biting / Nipping
  • Potty Training
  • Resource Guarding
  • Fearfulness
  • Stealing Food
  • Recall

Training Formats Offered

  • In-Home
  • Board and Train
  • Video Calls

Program Formats

  • One-Time Consultation
  • Sessions Package
  • Intensive Program

Types of Dogs

  • Small
  • Medium
  • Large
  • Giant
  • Herding
  • Sporting
  • Working
  • Hounds
  • Terriers
  • Doodles
  • Brachycephalic

Age of Dogs Trained

  • Puppy (<1 year)
  • Adolescent (1-2 years)
  • Adult (2-8 years)
  • Senior (8+ years)

Dog Training Methodology

Methods: 

  • Positive Reinforcement Only

Equipment: 

  • Clickers
  • Food Rewards
  • Harnesses
  • Flat Collars

Training programs begin with a free evaluation to assess the dog’s behavior and owner goals. Programs include in-home training where owners learn alongside their dog, board and train (dog stays with trainer for intensive work), and virtual sessions with video guidance and app support. The BetterDog System uses rapid-start techniques with follow-up sessions to ensure long-term success. Programs are tailored for specific issues like aggression, fear, or leash pulling and include ongoing owner education.

Pricing & Policies

Pricing Summary

Pricing is customized based on the dog’s needs and selected program (in-home, board and train, or virtual). No public rates listed; clients receive a personalized quote after a free evaluation.

Testimonials

My mom adopted a Dachsund-Chihuhua mix that we discovered was very fearful of new people and would attempt to bite anyone unknown to her. We tried to overcome this issue on our own, but had no luck so I contacted Better Dog Training. I worked initially with Mark, but was transferred to Chelsea. Chelsea is totally amazing and worked patiently with me to teach Sophie to overcome her fears and be confident in her interactions. She’s now a very happy dog who greets new people willingly with eye contact and tail wagging that often leads to lap sitting. No harsh methods were ever suggested and all new behaviors were learned solely with positive reinforcement.
– Client

My yellow lab puppy started training a few months ago with Mark when I was at my breaking point managing her “bad” behaviors (totally normal puppy things but hard with managing small kids). After the first session she was like a new dog. Now she’s almost 11 months old and truly the best dog I have ever met! She’s wonderful with our kids and a true member of our family. Thank you!
– Client

Better Dog Training has been amazing training Diamond and deserve a HUGE thank you! I adopted Diamond as a very reactive dog, I could barely bring her in public. I tried to train her and just felt helpless. After just a few sessions with Better Dog Training, she is like a different dog! It’s amazing. Diamond is truly loved by her trainer and he has changed our lives completely. 100% would recommend!
– Client

About the Trainer

Better Dog Training, founded by Mark Thompson in 1984, is a professional dog training service based in Charlotte, NC, offering personalized in-home, board and train, and virtual training solutions. With over 40 years of experience, Mark specializes in resolving complex behavior issues including aggression, reactivity, fearfulness, leash pulling, barking, and separation anxiety using the proprietary BetterDog System, which emphasizes positive reinforcement, canine body language understanding, and owner education. The business provides tailored programs for all dog types and ages, from puppies to seniors, and supports families, service dogs, therapy dogs, and working dogs. They offer a free evaluation to customize training plans and guarantee immediate behavioral improvements on the first lesson. Additional services include virtual training for clients outside Charlotte, and they support the community through the New Leash on Life Program, which trains inmates to rehabilitate unadoptable dogs.

Their training methods are grounded in proven, science-backed techniques that avoid harsh corrections, focusing instead on reward-based learning and consistent repetition to create lasting behavioral change. Clients receive video guides, online notes, and a custom training app to reinforce progress between sessions. Better Dog Training is highly recommended by local veterinarians and has helped hundreds of dogs overcome severe behavioral challenges, restoring harmony to homes and enabling dogs to enjoy public spaces safely.

Accomplishments

Mark Thompson has trained over 10,000 dogs since 1984 and developed the BetterDog System. He has trained dogs for police, service, epilepsy alert, and hearing assistance roles. Better Dog Training is Charlotte’s #1 vet-recommended dog trainer and runs the award-winning New Leash on Life Program, which partners with prisons to rehabilitate dogs and reduce inmate recidivism.

How to Get Started!

Begin with a free, no-obligation evaluation to assess your dog’s behavior and customize a training plan. Contact via phone or online form to schedule your evaluation.

Better Dog Training featured image for this Dog Trainer
  • 41+ Years Experience

  • Free Consultation

Availability

  • Weekdays
  • Morning
  • Afternoon
  • Evening

Hours

9am-5pm

Associations

  • AKC

Languages

  • English

Other Services Offered

  • Pet boarding service

Location

1727 Sardis Rd N, Charlotte, NC 28270

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