Hearth and Hounds, LLC
Service area: Serves Chapel Hill and immediate surrounding areas within 5 miles with no travel fee; travel fees apply beyond that radius.
Service Overview
Types of Dog Training
- Family Dog
- Behavior Modification
- puppy
Specialty Focus Areas
- Puppy Training
- Leash Pulling
- Reactivity / Aggression
- Fearfulness
- Recall
- Potty Training
- Biting / Nipping
Training Formats Offered
- Private Lessons
- In-Home
- Group Classes
Program Formats
- Sessions Package
- Ongoing Weekly
- Intensive Program
Types of Dogs
- Small
- Medium
- Large
- Doodles
Age of Dogs Trained
- Puppy (<1 year)
- Adolescent (1-2 years)
- Adult (2-8 years)
Dog Training Methodology
Methods:
- ✓ Positive Reinforcement Only
Equipment:
- ✓ Clickers
- ✓ Food Rewards
- ✓ Harnesses
Private training sessions focus on basic obedience, loose leash walking, recall, crate training, and behavior modification. The Canine Good Citizen program includes a 1.5-hour initial session followed by four 30-minute weekly practice sessions and a final evaluation. Group classes are held at the client’s location over five weeks with a set curriculum for dog- and people-friendly dogs. Training emphasizes owner education with detailed follow-up materials and video resources.
Pricing & Policies
Pricing Summary
Private training is $90/hour for the first session with discounts for additional sessions. The Canine Good Citizen Package is $575 for six sessions. Teacher for Hire group classes (2–4 dogs) are $500 for five weeks, with per-class discounts for larger groups. Custom options available upon request.
Testimonials
I’d give 10 stars if I could. Susan has been so thorough and detailed from before we first met! She’s asked all the right questions to help us handle how WE want to train OUR dog. No one size fits all approach! She comes prepared to each lesson with numerous tools to tackle our issue at hand for that day, and follows up with such an in depth email there’s no way we could forget any part of what we learned. She has helped us realize/remember that she’s really training us on how to train our dog in between sessions and helps us remember realistic expectations for our dogs progress. We’ve gone from a really chaotic/reactive dog that’s difficult to walk or keep focused on us, to a dog that even just today checked in with us and self regulated to sniffing around another dog! We’ve only been working with Susan for 3 training sessions over 4.5 months and our dog is totally different! We’re able to spend much more time enjoying and loving him and less time frustrated with him! Best part of all it’s so clear that Susan LOVES our dog and wants the most fulfilled life for him and us, so of course she’ll love yours too! 20/10 recommend Susan for your training needs!
– Client
I recently had the pleasure of working with Susan to help me address some behavioral issues with my two dogs. I was impressed by her patience, friendliness, and enthusiasm throughout the entire process. Susan took the time to understand my dogs’ unique personalities, and she tailored her approach accordingly. She also took the time to understand me and how I interacted with my dogs. She then offered clear and concise suggestions, modeled them for me, and then watched me practice them. One of the things I appreciated most about Susan was her ability to provide feedback in a constructive and supportive manner. She helped me to identify areas where I could improve my training techniques, and she offered practical solutions that I could implement immediately. In addition to her in-person training sessions, Susan also provided a wealth of follow-up reading materials. This was incredibly helpful as it allowed me to continue learning and refining my training skills even after our sessions had ended. Thanks to Susan’s expertise and dedication, my dogs have made significant progress in their behavior. I am truly grateful for Susan’s help, and I highly recommend her services to anyone looking for a professional and compassionate dog trainer.
– Client
We highly recommend Susan! She helped us work out some challenges with our Goldendoodle puppy. She was flexible with time and met us in public spaces to work on his timidness, etc. Her prices are great and she follows up with helpful videos.
– Client
About the Trainer
Hearth and Hounds, LLC is a dog training business based in Chapel Hill, North Carolina, led by two certified professional dog trainers, Susan Spinks and Melanie Berk. They offer science-based, positive reinforcement training focused on building emotional connection and mutual respect between dogs and their guardians. Their approach emphasizes “yes” over “no,” using reward-based methods to teach obedience, behavior modification, and life skills. They provide private in-home and public space training sessions, group classes at client locations, and a structured Canine Good Citizen preparation program. Both trainers are deeply committed to lifelong learning, regularly attending advanced workshops and conferences. They specialize in puppies, fearful or anxious dogs, and behavior challenges like reactivity and leash pulling. Their training includes detailed follow-up emails, video resources, and personalized guidance tailored to each family’s needs.
Susan has over a decade of experience, including managing a dog training program at Paws4ever, and holds multiple certifications including CPDT-KA and completion of the Pat Miller Canine Behavior and Training Academy. Melanie brings 12+ years of experience, a Master’s in Animals and Public Policy from Tufts, and specializes in shy, anxious dogs and puppy training. Both are active members of the Pet Professional Guild and Association of Professional Dog Trainers, and use only positive, force-free methods.
They serve Chapel Hill and immediate surrounding areas with no travel fee within 5 miles. Their services are designed to empower owners to become confident, effective trainers through hands-on coaching and ongoing support.
Accomplishments
Susan Spinks is a CPDT-KA certified trainer since 2016, completed Level 1 and 2 of the Pat Miller Canine Behavior and Training Academy, is an AKC Canine Good Citizen Evaluator, and earned the Pet Dog Ambassador designation. She managed the Dog Training Program at Paws4ever from 2020–2022. Melanie Berk is a CPDT-KA certified trainer with a Master’s in Animals and Public Policy from Tufts Veterinary School, a Certified Canine Enrichment Technician (DN-CET), and has over 12 years of experience in animal behavior. Both regularly attend national conferences including Clicker Expo and IAABC.
How to Get Started!
Prospective clients can contact Susan or Melanie via email to discuss their dog’s needs and schedule an initial session. Training begins with an assessment in the home or a local public space, followed by personalized session planning and follow-up resources.

Contact Information
Availability
- Weekdays
- Weekends
- Morning
- Afternoon
- Evening
Hours
Monday: 9am-5pm
Tuesday: 9am-5pm
Wednesday: 9am-5pm
Thursday: 9am-5pm
Friday: 9am-5pm
Saturday: 9am-5pm
Sunday: 9am-5pm
Certifications
- CPDT-KA
Associations
- AKC
- APDT
- PPG
Languages
- English
Misc Features
- wheelchair accessible parking
Location
317 Avalon Ct, Chapel Hill, NC 27514Listing Tools for Trainers
For Hearth and Hounds, LLC Only
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