Petco Dog Training – Tremont, OH

2.8 Stars,4 Reviews
3387 Steelyard Dr, Cleveland, OH 44109

Service area: Serves Cleveland, Ohio, and surrounding areas through in-store training at the Petco location at 17000 Steelyard Blvd, Cleveland, OH.

Service Overview

Types of Dog Training

  • Family Dog
  • puppy
  • Behavior Modification

Specialty Focus Areas

  • Basic Obedience
  • Puppy Training
  • Leash Pulling
  • Barking Excessively
  • Separation Anxiety
  • Potty Training
  • Recall

Training Formats Offered

  • Group Classes
  • Private Facility

Program Formats

  • Sessions Package
  • Ongoing Weekly

Age of Dogs Trained

  • Puppy (<1 year)
  • Adolescent (1-2 years)
  • Adult (2-8 years)

Dog Training Methodology

Methods: 

  • Positive Reinforcement Only

Equipment: 

  • Clickers
  • Food Rewards
  • Harnesses
  • Flat Collars

Training is delivered in structured group classes or private sessions at Petco’s Cleveland facility. Programs are divided into levels for puppies and adult dogs, with curriculum focused on basic obedience, behavior modification, and socialization. Classes are ongoing and typically span multiple weeks. Sessions are led by certified trainers using positive reinforcement. No intensive or board-and-train programs are offered.

Pricing & Policies

Pricing Summary

Group classes and packages are offered with seasonal discounts (e.g., $60 OFF through 11/29/25 with code SALE, 20% OFF with code GIFT). Refund policy states refunds are only available if fewer than two lessons have been completed. No public pricing listed; cost depends on package and promotion.

Policies

Refunds are only issued if fewer than two lessons have been completed. Cancellations must occur before the second class. Rescheduling is managed by the trainer, but there are reports of missed reschedules and unresponsive staff. No formal policy for missed classes or makeup sessions is publicly stated.

Testimonials

“DONT DO IT!!! UNPROFESSIONAL TRAINER HIT MY DOG AND REFUND HAS NOT BEEN GIVEN
The trainer rescheduled and never contacted me again. While in training the training was not really helpful to my dog.

The trainer TJ (in steelyard) even HIT my dog when she was frustrated. She advised me to get rid of my dog instead of helping me address problems. It’s all on camera, yet I continued to go to the lessons until the rescheduling problem happened.
My friend read the reviews and notified me that TJs past animal abuse has been talked about in other reviews, yet nothing has been done to change staff.

It’s been almost 2 YEARS and I have not been successful in getting my money back. They say you can only get refund if 2 lessons or less have happened. I did not get to finish the first course out of 3 courses! If the trainer never contacted me to reschedule- THAT IS THE TRAINERS ISSUE NOT MINE.

I want a refund or to be able to finish my classes at another location where my dog is not abused.

I am essentially giving $300 to a company for free.”
– Anonymous

“I did not find the training to be helpful at all. I went through the first class and knew it wasn’t what I wanted, but I gave it another chance. The next class, I still felt the same way. I felt it would be better if we were shown how to initiate the commands to our dogs, instead, we were told.
Before the third class I canceled/withdrew from the class with Petco and the Trainer. I expressed my concerns and chose not to disclose a few others. What I chose to keep private were statements the trainer made that I felt were inappropriate.
Petco stated a refund would be more than likely issued. I received an email stating it was denied and would need to talk to the store manager. I spoke to the trainer and she said there was nothing she could do because the office denied it.”
– Anonymous

“Refund denied despite not completing the first course. Trainer failed to reschedule and never followed up. Company policy does not accommodate trainer no-shows.”
– Anonymous

About the Trainer

Petco Dog Training offers in-person and online dog training classes in Cleveland, focusing on reward-based, positive reinforcement methods to enhance a dog’s social, physical, and mental well-being. They provide puppy training classes to establish good habits early and tailored curricula for adult dogs based on individual needs. Classes are available as group sessions or one-on-one instruction, designed to strengthen the bond between owner and dog while promoting healthy behavior. Petco also offers related services including dog grooming, veterinary care, and pet adoptions through their store locations.

Training is led by certified trainers who use positive reinforcement techniques to encourage desired behaviors. The program emphasizes behavior modification for common issues like leash pulling, barking, and separation anxiety, with special focus on puppy socialization and basic obedience. Classes are marketed with seasonal promotions and discounts for holiday-themed training.

Petco operates as a retail pet store chain with in-store training facilities, meaning training occurs within their commercial locations rather than private homes or offsite facilities. They do not offer board-and-train, day training, or in-home services. Training is integrated into their broader pet services ecosystem, including product sales and wellness content through their Boop Pet Wellness Hub.

How to Get Started!

Customers can book group or one-on-one training classes online or in-person at the Cleveland Petco location. No free initial consultation is offered. Classes are scheduled through the Petco website with promotional codes applied at checkout.

Petco Dog Training – Tremont, OH featured image for this Dog Trainer
  • Free Consultation

Availability

  • Weekdays
  • Weekends
  • Morning
  • Afternoon
  • Evening

Hours

Monday: 9am-8pm
Tuesday: 9am-8pm
Wednesday: 9am-8pm
Thursday: 9am-8pm
Friday: 9am-8pm
Saturday: 9am-8pm
Sunday: 10am-7pm

Certifications

  • Credentialed

Associations

  • AKC
  • APDT
  • IAABC
  • IACP
  • PPG

Languages

  • English
  • onsite services
  • wheelchair accessible entrance
  • wheelchair accessible parking

Other Services Offered

  • Pet groomer
  • Pet store
  • Pet supply store
  • Pet trainer

Location

3387 Steelyard Dr, Cleveland, OH 44109

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