PetSmart Dog Training – Alabaster, AL

Training programs are structured as multi-week courses with group classes (4–10 dogs) and private sessions. Each class builds on the previous week’s skills. Programs include basic obedience, puppy training, and advanced skills like therapy dog training. Virtual training is available for home-based instruction.

Pricing Summary

Training is offered in bundled packages combining two or more classes for savings. Specific pricing is not listed and varies by location. Refunds require in-person paperwork and are not guaranteed.

Policies

Refunds require in-person paperwork with the assigned trainer and are not issued over the phone. Customers have reported being denied refunds without meeting this requirement. Class start dates have been pushed back multiple times without notification.

PetSmart Dog Training offers accredited dog training services for puppies, adult dogs, and rescue dogs using positive reinforcement methods. They provide both group and private training classes, as well as virtual online sessions for convenience. Group classes are small, with 4–10 dogs, allowing for personalized attention while also helping dogs learn to focus around distractions. Classes are structured over several weeks to allow for skill practice and progressive learning. Advanced options include special tricks and therapy dog training. Trainers are accredited and focus on building positive behavior for both pets and owners. PetSmart also offers related pet services including grooming, PetsHotel boarding, Doggie Day Camp, and veterinary care at many locations.

Their training programs are available at multiple PetSmart store locations across Alabama, including Alabaster, Hoover, Bessemer, and Birmingham. Virtual training is accessible to all customers regardless of location.

PetSmart does not offer in-home training, board-and-train, or day training programs. All training occurs at the store facility or online.

They offer bundled packages for multiple training levels with savings, but no free initial consultation is mentioned.

Customer reviews indicate mixed experiences, with some reporting delays, poor communication, and difficulty obtaining refunds.

Training is conducted by accredited PetSmart trainers who use positive reinforcement exclusively.

Accomplishments

Trainers are accredited by PetSmart. No individual credentials or awards are specified.

How to Get Started!

Customers must locate their nearest PetSmart store and book training classes online. No free initial consultation is offered. Virtual training can be booked directly through the website.