Pup Pup & Away

Service area: Pup Pup & Away is located in San Antonio, TX. They serve the San Antonio area, with in-home private lessons available for a travel fee depending on the zip code. Virtual lessons are also offered for clients outside the San Antonio area.

Pup Pup & Away offers a comprehensive range of training programs tailored to different needs and ages. Their Board & Train programs involve dogs staying Monday through Friday for intensive training, returning home for the weekend with their owners for practice, and include weekly go-home lessons.

The Day Training Program allows owners to drop off their dogs daily for one-on-one training focused on specific goals, with video homework assignments provided to keep owners involved.

Group classes include the Power Puppy Group Class for puppies 8 weeks to 5 months, covering basic manners, socialization, and play skills over 6 weeks. The Canine Sidekick Group Class is for dogs 5 months and older, focusing on six basic obedience behaviors over a 6-week period. Both group class types offer Level II courses for advanced skills.

Specialty Classes are offered periodically, including Canine Good Citizen preparation, Adventure Workshops for real-life distractions, Reactive Rover for dogs with reactivity issues, Tenacious Teens for adolescent dogs focusing on impulse control, Tricks, Nose Work, and Basic Manners Workshops for specific skills like Loose Leash Walking, Place, Come, and Leave It.

Private Training provides one-on-one lessons customized to individual family needs and training goals, available at their facility, virtually, in-home, or at “field trip” locations. They also offer behavior modification for more serious issues like leash reactivity or fear.

The Puppy PreSchool is an all-day program for puppies under 6 months, focusing on Basic Manners, Play Manners, and Positive Conditioning through individual training, structured naps, mental enrichment, and group play.

Pricing Summary

Pup Pup & Away offers various pricing structures for their training programs. Board & Train programs are priced at $1,585 for 10 days, $3,115 for 20 days, and $4,645 for 30 days, all including an initial consultation, boarding nights, training days, and private lessons.

Day Training programs cost $992.75 for 10 days, $1,876.25 for 20 days, and $2,759.75 for 30 days, including an initial consultation, training days, and private lessons.

Group classes, such as the Canine Sidekick Group Class and Power Puppy Group Class, are $210 for a 6-week session. Packages combining group classes with private lessons are available: the Great Canine/Puppy Package for $290 (6-week group class + 1 private lesson) and the Super Canine/Puppy Package for $485 (6-week group class + 3 private lessons). The Ultimate Puppy Package is $450 (6-week group class + 1 private lesson + 3 days of Puppy Sidekick Day Training).

Private lessons are $115 for one lesson, $315 for a 3-lesson package (8% savings), and $620 for a 6-lesson package (10% savings). A Leash Reactivity / Behavior Modification Package is available for $310.50 (10% savings), including one 1-hour lesson and four 30-minute lessons. Virtual lessons are priced the same as in-person private lessons. In-home private lessons incur a travel fee based on zip code, plus an additional $15 rush hour surcharge for lessons scheduled at 3 pm or later.

Puppy PreSchool offers a drop-in rate of $60/day, with packages of 5 days for $285 and 10 days for $540; credits expire 30 days from purchase. Specialty classes vary in price, such as Reactive Rover for $235 (6-week), Tenacious Teens for $175 (4-week), and Basic Manners Workshops for $75 (2-part series).

Policies

Pup Pup & Away has specific policies regarding missed classes and program credits. They are unable to offer makeup classes for missed sessions; however, weekly homework and detailed recaps are emailed to clients to help them stay on track. For additional support, clients can schedule a 30-minute private lesson for $25 to reinforce covered material.

For the Puppy PreSchool program, all purchased credits expire 30 days from the date of purchase. If a dog needs to board over the weekend during a Board & Train program, they will be checked in for regular boarding as trainers are off on weekends, and training will resume on Monday. Lessons will be saved to better fit the client’s schedule in such cases.

Pup Pup & Away offers pet care with a behavioral edge, integrating basic manners training into all their services, including dog daycare and boarding. Their staff is dedicated to understanding canine play and behavior.

They provide a variety of training programs designed to transform dogs into well-behaved companions, catering to different budgets, skill levels, and owner involvement preferences. They utilize positive reinforcement techniques to teach basic manners and modify unwanted behaviors, focusing on building repetition and consistency.

Their approach ensures dogs understand expectations by turning learned skills into manners and regular expectations. They aim to set both dogs and families up for long-term success.

Accomplishments

The training programs at Pup Pup & Away are led by highly qualified professionals. Stephanie Garza, the Owner and Director of Training, holds certifications as a Certified Professional Dog Trainer – Knowledge Assessed (CPDT-KA) and a Certified Behavior Consultant Canine – Knowledge Assessed (CBCC-KA), along with being a Certified Professional Canine Nutritionist (CPCN). She has been involved in the pet care industry since 2007 and began dog training in 2013. Stephanie is also an AKC Canine Good Citizen evaluator and continuously updates her knowledge with progressive and humane training techniques.

Maria, the Training Manager, oversees Day Training and Board & Train sessions, conducts private lessons, and leads Canine Sidekick adult group classes. She has been working with dogs since 2019, joined Pup Pup & Away in 2021 with prior training experience, and became a Certified Professional Dog Trainer (CPDT-KA) in 2022.

How to Get Started!

To begin training with Pup Pup & Away, prospective clients can fill out a contact form or call them at 210.899.1688. For those unsure which program is best, trainers are available to help determine the ideal option.

For Board & Train and Day Training programs, an initial consultation is included. After booking dates for these programs, a trainer will call to discuss desired behaviors and cues. An Orientation Assessment is required for dogs to be eligible for daycare participation within certain programs, and this assessment also helps trainers determine the best option for the dog.