Ruff Relations

4.8 Stars,60 Reviews
4501 Southwestern Blvd, Hamburg, NY 14075

Service area: Hamburg, NY and surrounding areas, including Blasdell, Collins, Orchard Park, Buffalo, Elma, Lancaster, Burt, East Aurora, and Java Village.

Service Overview

Types of Dog Training

  • Family Dog
  • Competition / Agility
  • Behavior Modification

Specialty Focus Areas

  • Basic Obedience
  • Puppy Training
  • Leash Pulling
  • Reactivity / Aggression
  • Biting / Nipping
  • Potty Training
  • Resource Guarding
  • Fearfulness
  • Recall

Training Formats Offered

  • Private Lessons
  • Group Classes
  • Day Training
  • Private Facility

Program Formats

  • Sessions Package
  • Ongoing Weekly

Age of Dogs Trained

  • Puppy (<1 year)
  • Adult (2-8 years)

Dog Training Methodology

Methods: 

  • Positive Reinforcement Only

Ruff Relations offers dog daycare, group classes, and private lessons. Dog daycare provides a supervised, structured environment for socialization and play, with features like climate-controlled indoor and outdoor play areas. Daycare is currently limited to puppies under 6 months who commit to attending at least once every other week.

Group classes cover a range of topics from foundation puppy training (Puppy Steps) and basic obedience (K9 Manners, K9 Life Skills, Leash Manners) to intermediate and advanced skills like Tricks, Intro to Rally, Ultimate Distraction, Agility Fun, AKC CGCU, Engagement Unleashed, Recall, Focus & Attention, AKC Fit Dog, Advanced Obedience, and Beyond Basics. These classes address socialization, manners, impulse control, leash walking, and preparation for AKC titles.

Day Training is available as an add-on to daycare, offering 20-minute private sessions on basic obedience. Private lessons are also offered, though specific details are not provided in the text.

Pricing & Policies

Pricing Summary

Daycare is $34/dog +tax per day, with a Puppy Daycare Special available. Day Training is an additional $34 for a 20-minute session. Group classes range from $135 to $175, depending on the class and duration (4-6 weeks). Payment for group classes is required within 24 hours of enrollment and is non-refundable and non-transferable. Late fees apply for daycare pick-up at $1/minute after 6:01 PM.

Policies

Group classes are non-refundable and non-transferable, with payment required within 24 hours of enrollment to reserve a spot. For new daycare enrollments, puppies under 6 months must commit to attending a minimum of once every other week to remain established in the program. Late fees for daycare pick-up begin at 6:01 PM at $1 per minute. Prices and content are subject to change without notice.

Testimonials

“We genuinely appreciate the level of care our babies receive. The true testimonial is the level of excitement they exhibit when asked “Do you want to go see your friends?” That says it all!”
– Robin & Bill and Lucy & Charlie Hanna

“I have taken Nora to a couple different daycares since she was a puppy and wish I would have found Ruff Relations FIRST! Vanessa, Danielle and their staff are amazing. They truly understand dogs and more so, genuinely love the animals and their work with them. Nora always leaves there happy and tired! And if there’s any question whether the dogs are enjoying hteir time there, just check out the candid photos taken while they play!!! Thank you Ruff relations for providing a safe, clean, great place for my fur baby to romp around!”
– Aimee Kinsley & Nora

“Stella absolutely LOVES going to Ruff. She is a high energy dog and all the activity has been great for her demeanor and socialization. I feel so good knowing she is having a blast when I work! Also the new grooming services offered is a huge plus.”
– Joanne Urban & Stella

About the Trainer

Ruff Relations, Inc. was founded in March 2009, initially offering dog training services by Vanessa Lee. In July 2010, dog daycare and playgroups were added, leading to the establishment of Ruff Relations Dog Care Center. They operate a clean, spacious, and climate-controlled facility with both indoor and outdoor play areas, featuring rubber flooring indoors and turf in the securely fenced outdoor yard.

The business provides dog daycare, group training classes, private lessons, and day training as an add-on to daycare. They also offer limited grooming services, including baths, brush outs, paw/pad trimming, nail trims, nail grinding, ear cleaning, and teeth brushing, exclusively for their daycare dogs.

Ruff Relations emphasizes constant, close supervision during daycare play, ensuring a safe and positive experience for dogs. Their team of trainers is described as experienced, friendly, and fun to work with, holding various certifications and actively competing in dog sports.

Accomplishments

Ruff Relations was founded in March 2009 by Vanessa Lee, who has nearly 18 years of dog training experience. Vanessa is a certified dog trainer (ABCDT), certified Family Dog Mediator (FDM), Certified Pet Care Technician (CPCT), and trained in pet first aid & CPR. She is an AKC Approved STAR Puppy/CGC/Trick Dog Evaluator and AKC Temperament Test (ATT) Evaluator, and a mentor trainer for Animal Behavior College. She actively competes in various dog sports, earning numerous titles.

Christy Riehle, with over 13 years of experience, is a certified Family Dog Mediator (FDM), AKC Approved STAR Puppy/CGC/Trick Dog Evaluator, and AKC Fit Dog Instructor. She also competes and titles in dog sports. Hailey Hoskins is an ABCDT certified dog trainer with a passion for behavior modification, and Emma Armbruster is trained in Pet Professional CPR. Co-owner Danielle Reinard is certified in Pet CPR & First Aid and is a professional pet photographer.

How to Get Started!

New clients can register online. For group classes, payment is required within 24 hours of enrollment to secure a spot.

Ruff Relations featured image for this Dog Trainer
  • 19+ Years Experience

Availability

  • Weekdays
  • Weekends
  • Morning
  • Afternoon
  • Evening

Hours

7am-6pm

Certifications

  • Credentialed

Associations

  • AKC

Languages

  • English
  • wheelchair accessible entrance
  • wheelchair accessible parking

Other Services Offered

  • Dog day care center
  • Pet groomer

Location

4501 Southwestern Blvd, Hamburg, NY 14075

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