Southcoast Dog Training & Care, Inc.

Training includes group obedience classes, private sessions, and specialized programs such as service dog training and CGC certification. Programs are structured as ongoing weekly sessions with a focus on positive reinforcement and individualized attention. A private session is required before enrolling in group classes. Additional classes include fun and unique formats for all dog sizes.

Pricing Summary

Group classes cost $250 for five sessions. Private sessions are offered and include equipment purchase (e.g., prong collar). No refunds are provided, according to a client who received an unsigned contract after payment. Pricing details are not clearly listed on the website.

Policies

There is a non-refundable policy for classes, as stated by the owner after a client requested a partial refund following a training incident. A contract was sent after payment, which the client had not seen or signed prior to enrollment. No formal cancellation or rescheduling policy is published on the website.

Southcoast Dog Training & Care, Inc. offers obedience training and behavior modification for puppies and adult dogs, led by Sandy and Patti. They provide group-based classes and private sessions with a focus on positive, individualized training that adapts to each dog’s needs. Clients praise their patience, knowledge, and genuine care for both dogs and owners, with services extending to service dog training, CGC certification, and even in-home support for emergencies. They also sell training equipment like prong collars and offer video resources for clients.

The business supports a wide range of dog types and ages, from puppies to adults, including large and giant breeds, and offers specialized programs for behavior modification and service dog preparation. Their training environment is facility-based, with classes held at their location.

Sandy is highlighted as the primary trainer with deep client relationships, including house calls and direct phone support, while Patti assists in group classes and has been involved in training incidents reported by one client.

They do not offer dog grooming, boarding, walking, daycare, or pet sitting services beyond training.

Note: One client reported a serious incident involving improper use of a prong collar by Patti, lack of accountability from Sandy, and a non-refundable policy despite the incident.

The business has been operating for several years, with clients returning for multiple dogs and years of training.

The website currently returns a 403 Forbidden error, limiting access to official information.

Accomplishments

Trainers have helped dogs achieve CGC certification, supported service dog placements for individuals with disabilities, and received consistent praise for long-term client relationships spanning multiple dogs and years. One client’s service dog was featured in a high school presentation.

How to Get Started!

Prospective clients must first schedule a private session before enrolling in group classes. The private session includes an evaluation and equipment recommendation. After payment via Venmo, clients receive a welcome email with class details, address, and parking instructions.