Tails for Wonderland Service Dog Training and Gear

Training is a 2–3 year, individualized program for individuals with PTSD/CPTSD. Clients are matched with a puppy from reputable breeders based on their disability and lifestyle needs. The dog lives with the client. Training includes 1–1 sessions 2–4 times per month, with daily practice between sessions. Training is integrated with the client’s medical team and focuses on teaching 3+ service tasks to mitigate symptoms. All training follows ADA and ADI standards. Over 90% of clients become fully qualified service dog teams within two years.

Pricing Summary

Pricing details are not publicly listed. Gear is custom-made and sold separately. Training program requires an application process and is tailored individually; no standard packages are advertised. Gear orders over $100 ship free within the U.S.

Policies

Custom gear returns are accepted within 30 days for any reason, but a 20% fee applies to cover processing and donation costs. Gear must be in new condition. Custom fit adjustments are covered within 15 days of receipt at no cost; further adjustments incur fees. Gear is non-refundable if worn or altered. Lifetime warranty covers defects in materials and craftsmanship, but not damage from chewing, misuse, or normal wear. Shipping costs for returns and repairs are the buyer’s responsibility.

Tails for Wonderland is a service dog training business based in Austin, TX, specializing in training service dogs for individuals with PTSD and CPTSD. They use exclusively positive reinforcement methods, avoiding all aversive tools and techniques, and focus on building trust and joyful communication between handler and dog. Their program is integrated with the client’s medical team, including psychologists and psychiatrists, to align training with mental health treatment goals. They place puppies matched to the client’s unique needs and provide personalized 1-on-1 training sessions 2–4 times per month, with ongoing practice between sessions. Clients typically achieve full service dog team status within two years, exceeding ADI standards. They also design and hand-make custom, durable, waterproof Biothane gear tailored to each dog and handler’s needs, with all proceeds supporting service dog training for mental health disabilities.

They serve clients locally in Austin, regionally across the U.S., and internationally. Training is limited to a maximum of 10 clients at a time to ensure individualized attention. Their gear is built to last the lifetime of the dog, with a lifetime guarantee and modular components for easy adjustments. They prioritize sustainability by reusing, repurposing, or donating returned gear to Austin Pets Alive!.

They offer no group classes, boarding, or day training—only private, customized service dog training and gear. Their services are exclusively for individuals with trauma-related disabilities seeking a service dog as part of their medical treatment plan.

Accomplishments

Over 90% of clients achieve international service dog team standards within two years. Their approach is described as the first of its kind for PTSD/CPTSD service dog training. Gear is handmade in Austin, TX, with a lifetime guarantee and sustainability-focused practices.

How to Get Started!

Prospective clients must apply through their website. The application process includes alignment with treating medical providers (psychologist/psychiatrist) to ensure training is integrated into the client’s treatment plan. After application review, they match clients with a suitable puppy and begin training.