The Dog House Home of Mudpups’ Dog Training & Behavioral Services

Red Dog Pet Resort & Spa offers comprehensive pet care services including overnight accommodations for dogs and cats, dog daycare, day stay, aquatics, grooming, and puppy playcare. Overnight stays include 24/7 care, meals, water, potty breaks (for dogs), raised bedding, and optional à la carte services. Cats receive snuggly bedding, soothing music, and a report card.

Daycare provides all-day play with nap times, supervised by Pet Care Specialists, grouped by play style and size for exercise, socialization, and mental stimulation. Day Stay is an alternative for dogs not suited for daycare, offering individual attention, outdoor potty breaks, and personal play sessions in a private room.

Aquatics features an indoor heated pool with supervised Introduction to Swim and Private Fun Swims, beneficial for various health and wellness needs. Grooming & Spa offers haircuts, skin/hair treatments, and various self-care services. Puppy Playcare is a program for puppies 12 weeks to 5 months old, focusing on socialization, positive interactions, potty/crate training reinforcement, and confidence building in a safe, separate play area. It is not a formal training program.

Pricing Summary

Overnight Stay reservations require a 50% deposit at booking, fully refundable with 24-hour notice (72 hours for Peak Periods). A 15% discount is offered for second and third family members (same species) staying together. Extended stays (21+ nights) require an active credit card, a minimum of one daily a la carte activity, two emergency contacts, and a bathing service before departure, with a 50% deposit at booking, 25% upon check-in, and the remaining balance at pick-up. Feline overnight stays offer the 11th night free after 10 consecutive nights.

Grooming appointments require a $50 deposit, refundable with 24-hour notice; cancellations within 24 hours forfeit the deposit. A $50 no-show fee applies for missed appointments, charged in addition to the forfeited deposit. Two or more no-shows may require a 100% deposit for future bookings.

Daycare options include Half-Day, Full-Day, and Play & Stay. Early drop-offs and late pick-ups are available by appointment and incur additional charges, varying by location. Unscheduled late pick-ups incur a $100 fee plus the late pick-up charge. Monthly memberships (Silver Paw, Gold Paw, Platinum Paw, Unlimited Paw) are available for full-day daycare, requiring a three-month commitment and are non-transferable/non-refundable. Daycare packages (10 & 30 Full-Day, Half-Day & Play & Stay) are also offered for savings. Puppy Playcare is priced at $60 for Full-Day, $50 for Half-Day, and a 10-day package for $580. Pickup and Drop-Off service rates are per one-way trip. A daily Special Services Charge may be added for senior pets if their care instructions are outside Red Dog’s daily routine.

Policies

Overnight Stay reservations require a 50% deposit, which is fully refundable if canceled or rescheduled at least 24 hours prior to arrival, with a 72-hour policy for Peak Period dates. Senior pets (10 years or older) must complete a yearly Senior Pet Questionnaire, and Red Dog may require additional information or a meeting to ensure suitability for their stay. A daily Special Services Charge may apply for senior pets requiring care beyond the standard routine, and Red Dog cannot administer injections. Extended stays (21+ nights) require an active credit card on file, a minimum of one daily a la carte activity, two local emergency contacts, and a bathing service before departure, with prior approval from the Care Team.

Grooming appointments require a $50 deposit, refundable with at least 24 hours’ notice for cancellations or rescheduling; otherwise, the deposit is forfeited. A $50 “No Show Fee” is charged for appointments not canceled or for clients arriving more than 15 minutes late, in addition to the forfeited deposit. Clients with two or more no-shows may be required to pay a 100% deposit for future bookings, and Red Dog reserves the right to refuse service.

For Doggie Daycare, all guests must have current Rabies, Distemper, and Bordetella vaccines (MA requires a six-month booster). Dogs seven months and older must be spayed or neutered, though unaltered dogs over seven months may be allowed with a veterinarian’s note stating a spay/neuter date, but Red Dog reserves the right to remove them if behavior issues arise, and will not accept unaltered dogs over 14 months. All daycare dogs must wear a flat-buckle collar with identification, and certain items like flea/tick collars, harnesses, and clothing will be removed upon arrival, with Red Dog not responsible for lost items.

Puppy Playcare requires puppies to have received their first Distemper (DHPP) vaccine at 8 weeks or older and the second at 12 weeks, with vaccines not given on the day of a reservation. Proof of Rabies vaccine is required as soon as eligible, along with a negative Fecal Exam (including Giardia) before the first day. Puppies must come with a size-appropriate leash, harness, and flat buckle collar (no extendable flexi leads).

Red Dog Pet Resort & Spa is a family-owned and operated full-service pet care company established in 2007. They aim to elevate pet care by treating pets like family, offering 24/7 care, and providing a range of amenities in their purpose-built resorts. They have grown to six locations across the greater Cincinnati, Ohio, and Boston, Massachusetts areas, having cared for over one million pets.

The resort offers overnight accommodations for both canine and feline guests, dog daycare, and day stay options. They also provide specialized services such as aquatics with an indoor heated pool, a full-service grooming salon and spa, and convenient pickup and drop-off services at select locations. For puppies, Red Dog offers a Puppy Playcare program designed for socialization, positive interactions, and reinforcement of potty and crate training for puppies aged 12 weeks to 5 months.

Red Dog emphasizes fun with themed photo days and creative, dog-safe treats. They are committed to supporting local communities by partnering with small businesses and rescue organizations through fundraisers and awareness campaigns. While they offer puppy socialization, their Puppy Playcare program is explicitly stated not to be a formal training program, and puppies displaying behavioral difficulties are referred to certified trainers.

Accomplishments

Red Dog Pet Resort & Spa was founded in 2007 with its flagship location in Cincinnati, Ohio. Since then, it has expanded to six family-owned and operated locations. The team has cared for over one million pets.

The company actively supports local communities by developing strong partnerships with other small businesses and supporting rescue organizations through fundraisers, food and supply collections, and awareness campaigns. Red Dog also introduces its “Red Dog Canine team” of personal pets, including Stanley (PAWsident), Bentley (Director of BARKerations), and Bode (Chief Napping Officer), highlighting their deep love for animals.

How to Get Started!

To get started with Red Dog Pet Resort & Spa, clients can create a pet profile and make reservations online through their booking portal. For Doggie Daycare, a required evaluation process involves reviewing a detailed questionnaire with pet parents, which can be emailed, brought in, or completed in person. Senior pets (10 years or older) must complete a yearly Senior Pet Questionnaire, which should be sent to the preferred location’s email address. A team member may then contact the owner to discuss the stay, potentially requesting to meet the pet or additional medical information. Prospective clients are also encouraged to set up a tour to see the resort facilities.